Manage my FAQ section

The Frequently Asked Questions section appears on campaigns that have been published. It allows users to ask question on elements missing in your campaign description.

Managing the question is available by clicking in your campaign menu on Edit my project and then Project FAQs.

You will see all questions that were submitted from the Ask your question button located at the bottom of your Ulule campaign. These questions are not visible as long as you do not answer them.

Add the answer to the question then click on the Publish button to make the question and your answer visible.

You can edit the asked question, remember to shorten it if too long and remove any personal information (name, email address, phone number,...) that the person might have inserted in the original question.

You can also add yourself a question and answer it (for questions people might have asked you directly for example).

Answered and published questions can be unpublished at any time.

Finally, you can delete any question from your FAQ section.

Have more questions? Submit a request