What payment methods are accepted?

On Ulule, you can always pay by bank card. Depending on the campaign and your device, other payment methods may be available: the ones shown on the payment page are the only ones available for the campaign you are backing.

Which payment methods are available?

  • Bank card, on every campaign: CB, Visa, Mastercard, Maestro, Bancontact… Both French and foreign cards work.
  • Apple Pay, on Safari, Mac, iPhone or iPad: for a contribution with rewards or a one-off donation, on a campaign in euros.
  • Depending on the project:
    • iDEAL, for Dutch projects;
    • bank transfer, when it is enabled for the project; it is no longer offered during the last 5 days of the campaign.

These options cannot be activated from your account. If they don't appear when you pay, they are not available for this campaign.

What about a campaign in Canadian dollars (CAD)?

You can only pay by bank card (Visa, Mastercard, American Express, Discover, Diners Club, JCB).

What about a subscription or a monthly donation?

Subscriptions and monthly donations can only be paid by bank card. Your card is then charged every month.

Which payment methods are not available?

  • Google Pay, Paylib and SEPA direct debit.
  • Cryptocurrency payments (Bitcoin, Ethereum…).
  • Cheques online: cheques only exist as offline contributions. In that case, contact the project team directly; they record your contribution themselves.

How does card payment work?

  1. At the last step of your contribution, choose card payment.
  2. Enter the card number, expiry date and security code in the secure form (Bancontact cards are entered in the same form).
  3. If your bank asks, confirm the payment (3D Secure) in your banking app or with the code received by text message.

For other payment methods (iDEAL…), you are redirected to a secure page to confirm the payment, following the instructions shown.

Is there a limit?

  • For payments in euros, a single card cannot exceed €10,000 in payments (limit set by our payment provider).
  • Above €1,000, you may be asked for proof of identity.

If you live outside Europe or North America, some countries are not authorised by our provider for payments in euros: see the list on the Mangopay website.

What if my payment fails?

First check the details you entered, then read I have a payment problem: browser, ad blockers, security code, limit or block set by your bank. If the problem persists, contact Ulule support.

Learn more

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