Help center

First step

• How to contact Ulule
• What is Ulule?
• How does a crowdfunding campaign work on Ulule?
• Are projects followed by the Ulule team?
• What is Ulule’s commission?
• Who can use Ulule? How much does it cost to join?
See all 15 articles

Supporting a Project

• ★ How to contact a project owner
• Searching a project
• How do I provide financial support to a project?
• What payment information do I have to provide?
• Can I change the reward I selected?
• Getting a tax receipt or a bill
See all 25 articles

Start a campaign on Ulule

• Communicate with Ulule / my success manager
• Submit a proposal for my project
• Validation of my project for its publication
• What happens if my project doesn’t reach its fundraising goal?
• 6 basics to keep in mind
• What type of rewards can I offer to my contributors?
See all 38 articles

Promoting and driving your campaign

• Contact my contributors
• Can I add funds that I’ve received outside of the Ulule fundraiser (checks, bank transfers)?
• How do I declare the funds raised as a project owner?
• How do I provide updates on my project?
• Promoting my project
• Manage my FAQ section
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Your user account

• Register on Ulule
• Change my email address
• Change my password
• Choosing the emails I receive from Ulule
• My name appears on Google, how can I get it off?
• How to preregister my shipping address?
See all 17 articles